Dynamics 365 Field Service Business Analyst (Functional Consultant)
Description
We are looking for a talented business analyst to drive successful implementation of Microsoft Dynamics 365 field service solution evaluating business requirements of the customers and converting them into technical specifications. Working closely with end-users, technical team and different stakeholders, you will oversee the efficient configuration, customization, and roll out of Microsoft Dynamics 365 Field Service, ensuring it aligns with the organization’s objectives.
office remoteBelarusPolandLithuaniaMexicoUzbekistanGeorgiaKazakhstanBangladeshPortugalHungaryFrance
Requirements
- Bachelor's degree in business administration, computer science, or equivalent
- 3+ years of experience as a business analyst
- Proven track record of successful Microsoft Dynamics 365 Field Service implementation
- Skilled in system configuration, customization, and data management within Microsoft Dynamics 365
- Familiarity with Agile or iterative project management methodologies
- Strong analytical and problem-solving abilities, with a talent for converting business requirements into practical solutions
- Highly organized and able to work independently without guidance
- Excellent communication and interpersonal skills to work with different stakeholders
- Excellent command of spoken and written English
Nice to have
- MS Dynamics certification (MB-240)
- Pre-sales experience
Responsibilities
- Interact with potential customers to gain a clear understanding of their needs and goals
- Collaborate with different stakeholders to gather, analyze and document requirements
- Convert business needs into functional specifications
- Configure and customize Dynamics 365 field service based on customer requirements
- Work closely with developers to execute requirements and resolve issues
- Provide user training sessions when needed
- Provide ongoing support for post-implementation
We offer
- Projects for such clients as PayPal, Wargaming, Xerox, Philips, Adidas and Toyota;
- Competitive compensation that depends on your qualification and skills
- Career development system with clear skill qualifications
- Flexible working hours aligned to your schedule
- Options to work remotely
- Corporate medical insurance covering services of private and public medical centers
- English courses online
- Corporate parties and events for employees and their children
- Internal conferences, workshops and meetups for learning and experience sharing
- Gym membership compensation
- 5 days of paid sick leave per year with no obligation to submit a sick-leave certificate
Any questions?
Aysha
hh@itransition.comApply for
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Dynamics 365 Field Service Business Analyst (Functional Consultant)
Apply by filling in the form beside or sending your CV to hh@itransition.com