Salesforce development services & expertise

Salesforce development services & expertise

Why Itransition

Salesforce Partner since 2019

10+ years providing Salesforce services and solutions

25+ years in IT consulting and software development

100 Salesforce certifications

In-house Salesforce and CRM Centers of Excellence

Listed among Top Salesforce Consulting Companies by Clutch

Quality and information security management compliant with ISO 9001 and ISO 27001

Our service offering

Our service offering

Itransition builds Salesforce Platform-based custom applications, ranging from simple add-ons to more comprehensive solutions, to complement Salesforce's out-of-the-box CRM capabilities with extra functionality tailored to your unique business processes.

We develop intuitive and responsive Salesforce mobile apps for Android and iOS that enable on-the-go, real-time access to customer data, CRM features, or other capabilities, fostering productivity and collaboration across distributed teams.

Our team creates market-ready web and mobile apps designed to meet the business needs of your target audience and industry that you can list on the Salesforce AppExchange marketplace and generate an ongoing revenue stream.

We develop custom APIs to integrate Salesforce with your other systems or services, enabling you to access business data and manage key operations in a unified CRM solution. Additionally, we can create off-the-shelf integrations for AppExchange.

Looking for a Salesforce development and consulting partner?

Turn to Itransition

Client spotlight

Salesforce module development for an insurance agency

+75%

client management productivity

A financial company focusing on insurance payment buyouts partnered with Itransition to implement a Salesforce-based CRM solution. Our experts developed multiple custom pages, components, and workflows, as well as a lead management module to store contact information and automatically populate County and City fields based on the zip code entered.

Salesforce customization for an IT company

+25%

sales efficiency within the first year of adoption

Itransition built a customized Salesforce solution based on Sales Cloud to replace its on-premises CRM. The new system features a custom lead-to-opportunity conversion algorithm, custom CRM screens for a consistent UI/UX across web and mobile versions, and custom entities for upselling history tracking and service quality evaluation.

Salesforce modernization for a construction firm

+50%

opportunity generation

Our team enhanced a construction products distributor’s Salesforce CRM with new custom functionality, enabling the company to automatically assign clients to territories and send notifications to non-Salesforce contacts. Additionally, our specialists performed code refactoring to fix integration issues between the customer’s pricing system and Salesforce.

Salesforce module development for an insurance agency

+75%

client management productivity

A financial company focusing on insurance payment buyouts partnered with Itransition to implement a Salesforce-based CRM solution. Our experts developed multiple custom pages, components, and workflows, as well as a lead management module to store contact information and automatically populate County and City fields based on the zip code entered.

Salesforce customization for an IT company

+25%

sales efficiency within the first year of adoption

Itransition built a customized Salesforce solution based on Sales Cloud to replace its on-premises CRM. The new system features a custom lead-to-opportunity conversion algorithm, custom CRM screens for a consistent UI/UX across web and mobile versions, and custom entities for upselling history tracking and service quality evaluation.

Salesforce modernization for a construction firm

+50%

opportunity generation

Our team enhanced a construction products distributor’s Salesforce CRM with new custom functionality, enabling the company to automatically assign clients to territories and send notifications to non-Salesforce contacts. Additionally, our specialists performed code refactoring to fix integration issues between the customer’s pricing system and Salesforce.

Salesforce module development for an insurance agency

+75%

client management productivity

A financial company focusing on insurance payment buyouts partnered with Itransition to implement a Salesforce-based CRM solution. Our experts developed multiple custom pages, components, and workflows, as well as a lead management module to store contact information and automatically populate County and City fields based on the zip code entered.

Salesforce customization for an IT company

+25%

sales efficiency within the first year of adoption

Itransition built a customized Salesforce solution based on Sales Cloud to replace its on-premises CRM. The new system features a custom lead-to-opportunity conversion algorithm, custom CRM screens for a consistent UI/UX across web and mobile versions, and custom entities for upselling history tracking and service quality evaluation.

Salesforce modernization for a construction firm

+50%

opportunity generation

Our team enhanced a construction products distributor’s Salesforce CRM with new custom functionality, enabling the company to automatically assign clients to territories and send notifications to non-Salesforce contacts. Additionally, our specialists performed code refactoring to fix integration issues between the customer’s pricing system and Salesforce.

Salesforce development tech stack

We rely on an extensive set of technologies, including advanced coding tools and no-code development platforms, to build custom apps, functional modules, and integrations.

Development tools
Development tools

Apex Code Lightning Web Components

JavaScript frameworks Aura

Heroku Visualforce

REST/SOAP API

Declarative tools
Declarative tools

Lightning Platform Flow Builder

Approval processes Validation rules

App Builder MuleSoft

Workflows, Process builders (deprecated, support, and migration assistance)

Salesforce app development & distribution cost factors

App design

The architecture and functional scope of your app directly impact the project’s complexity and necessary investment for development, testing, and other tasks.

Development tools

You should also consider the cost of tools and technologies you use for Salesforce development. For instance, Heroku offers various plans starting at $5/month and provides a price estimator on its website.

AppExchange fees

The cost of listing a paid app on the AppExchange includes a one-time fee of $2,550 plus an annual fee of $150. No fee is required for free apps or Consulting Partner listings.

Our Salesforce development roadmap

1

Analysis

  • Business needs elicitation and CRM strategy definition
  • Analysis of workflows, existing CRM solution (if any), and the rest of the software ecosystem
  • Market, target audience, and competitor analysis (for commercial solutions)
  • Definition of functional and non-functional requirements for the Salesforce solution

2

Design

  • Identification of suitable Salesforce products and necessary customizations and integrations (for platform customization) 
  • Architecture and UX/UI design (for Salesforce-based apps)

3

Planning

  • Development project scope, budget, and team composition definition
  • Project roadmapping (development process stages, iterations, and deliverables)

4

Development

  • Salesforce customization or Salesforce-based app development
  • Integration with other systems or third-party services
  • Functional, performance, usability, and security testing

5

Rollout

  • User acceptance testing 
  • Solution deployment to the production environment
  • CRM data migration

6

Support

  • End-user training and onboarding
  • Software maintenance and troubleshooting
  • Solution optimization via new customizations, code refactoring, etc.

Key Salesforce products we work with

We provide your organization with a CRM solution combining Salesforce products and custom or AppExchange apps to cover your most unique needs.

SalesforceLogoMarketing Cloud
SalesforceLogoService Cloud
SalesforceLogoSalesforce CPQ
EinsteinLogoSalesforce Einstein
EinsteinColoredLogoSalesforce Einstein
SalesforceLogoNonprofit Cloud
SalesforceLogoSales Cloud
SalesforceLogoCommerce Cloud
SalesforceLogoCommunity Cloud
SalesforceLogoExperience Cloud
SalesforceLogoHealth Cloud

Engagement models for your Salesforce project

Full project outsourcing

Our Salesforce development company implements your project from start to finish, providing you with regular updates on our progress.

Dedicated team

Itransition assembles a team of Salesforce experts to take part in your project alongside your in-house or outsourced specialists.

Staff augmentation

We provide specialists with Salesforce expertise and other relevant skills to join your project and work under your management.

Industries we serve

Itransition has served as a Salesforce development partner for organizations across multiple verticals, delivering Salesforce Platform-based solutions fully aligned with industry-specific business requirements.

Develop your Salesforce application with Itransition’s guidance

Let’s talk
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