Robotic process automation: end-to-end RPA services for your business
Robotic process automation (RPA) software helps automate rule-based, repetitive tasks in multiple industries by emulating human actions and interacting with digital systems and software.
Itransition’s RPA professionals deliver comprehensive automation services, helping companies introduce cost- and time-saving bots into IT ecosystems with minimum disruption. If you’re looking to streamline your operational processes, increase productivity and boost business growth with RPA, learn more about our robotic process automation expertise.
the estimated size of the global RPA market by 2030
Research and Markets
of organizations are at least piloting automation technologies
McKinsey
believe automation is a key component of digital transformation strategies
Automation Anywhere
Our RPA services
Robotic process automation is growing in popularity across various domains, driven by companies’ needs to optimize processes, enhance productivity, and reduce costs. Our experts can analyze your case, identify the best automation opportunities, and offer you a tailor-made automation solution to help you reap the benefits of RPA.
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RPA consulting
Bot implementation
AI-enhanced RPA implementation
RPA maintenance
Want to implement RPA to boost your business performance?
Selected RPA success stories
3
automated processes
RPA for a logistics company
Itransition's RPA team automated three business processes for a logistics company AsstrA, helping it with around 800 orders daily. As a result, the RPA bot could process CMR notes, streamline data transfer, and conduct brief checkups of databases.
4x
faster candidate processing
RPA PoC for human resources
We developed an RPA bot, automating new candidates' admission to the HRM system. The collaboration of RPA and HR specialists resulted in 100% accurate candidate processing and a 32% reduction in human interaction.
1.5x
faster carrier status updates
Carrier management automation
A global returns management company working with 200+ carrier partners turned to Itransition to streamline their carrier status update process. We implemented an RPA solution that automatically activates carriers’ availability based on the updated XLS file sent to the bot by an account manager.
65
person-hours/week saved
A data extraction bot
Itransition delivered a custom RPA solution for an international research corporation that needed to parse and aggregate customer, order, and transaction data from hundreds of PDF files a day. Our bot performs 12x faster than humans, retaining high data accuracy.
3
automated processes
RPA for a logistics company
Itransition's RPA team automated three business processes for a logistics company AsstrA, helping it with around 800 orders daily. As a result, the RPA bot could process CMR notes, streamline data transfer, and conduct brief checkups of databases.
4x
faster candidate processing
RPA PoC for human resources
We developed an RPA bot, automating new candidates' admission to the HRM system. The collaboration of RPA and HR specialists resulted in 100% accurate candidate processing and a 32% reduction in human interaction.
1.5x
faster carrier status updates
Carrier management automation
A global returns management company working with 200+ carrier partners turned to Itransition to streamline their carrier status update process. We implemented an RPA solution that automatically activates carriers’ availability based on the updated XLS file sent to the bot by an account manager.
65
person-hours/week saved
A data extraction bot
Itransition delivered a custom RPA solution for an international research corporation that needed to parse and aggregate customer, order, and transaction data from hundreds of PDF files a day. Our bot performs 12x faster than humans, retaining high data accuracy.
3
automated processes
RPA for a logistics company
Itransition's RPA team automated three business processes for a logistics company AsstrA, helping it with around 800 orders daily. As a result, the RPA bot could process CMR notes, streamline data transfer, and conduct brief checkups of databases.
4x
faster candidate processing
RPA PoC for human resources
We developed an RPA bot, automating new candidates' admission to the HRM system. The collaboration of RPA and HR specialists resulted in 100% accurate candidate processing and a 32% reduction in human interaction.
1.5x
faster carrier status updates
Carrier management automation
A global returns management company working with 200+ carrier partners turned to Itransition to streamline their carrier status update process. We implemented an RPA solution that automatically activates carriers’ availability based on the updated XLS file sent to the bot by an account manager.
65
person-hours/week saved
A data extraction bot
Itransition delivered a custom RPA solution for an international research corporation that needed to parse and aggregate customer, order, and transaction data from hundreds of PDF files a day. Our bot performs 12x faster than humans, retaining high data accuracy.
Our RPA solution development expertise
We build reliable, intelligent, and flexible bots, ready to take on numerous tedious and repetitive tasks and serve as a full-fledged digital workforce.
Bots made to fit
Transparent
Every action taken by our RPA bots is saved into logs, enabling you to control your business operations better.
Non-invasive
Our bots operate mainly in the presentation layer and can be deployed without disrupting the underlying workflows.
Scalable
RPA integration implies almost infinite scalability. You can multiply your bots' capacity when your business expands.
Secure
We leverage best RPA security practices, identify vulnerabilities, and guarantee sensitive data protection.
Types of RPA we offer
Overview
- Runs long processes or automations without the need for human interaction
- Independent from users to trigger processes
- Intended for more complex and highly repetitive tasks, usually performed in batches
- Works on a virtual machine
Model
- Full automation without human intervention
- Automation that requires initial human input, for example, transferring data to the robot
- Human in the Loop, which includes steps requiring human decisions
Use cases
- Application, claims & invoice processing
- Automated call center response
- Document search, retrieval & validation
- Synchronizing data between several systems
- Processing a large number of documents
- Collecting data from various sources
Benefits
- Scalable
- 24x7 operation
Overview
- Helps individual users with repetitive tasks
- Users or specific user events trigger processes
- Best suited for use with smaller, more fragmented tasks
- Installed on a user’s PC or a virtual machine
Model
- A user triggers the robot when needed
- A robot handles tasks in the background while the user continues working
Use cases
- Long-term processes that are rarely launched (e.g., a process that takes a few days but needs to be run once a month)
- Automation of small user tasks, which are part of a large process performed manually (e.g. downloading information, filtering tables, database search)
Benefits
- Quick implementation
Overview
Combination of robots, where the attended robot helps users and automatically activates the unattended robot to conduct the back-end processing
This bundle works best for companies with rigid security restrictions that store data exclusively on users’ PCs
Model
Hybrid automation fits processes that will always require human interactions but also include lots of back-end processing
Use cases
- An attended robot derives data from the user’s PC and transfers it to a complex system of several robots
- Complex processing is required, which takes sufficient user’s PC computing resources
- The data processing is lengthy, and a user needs to execute other processes
Benefits
- A combination of both
- End-to-end process automation
Ready to augment your workforce with RPA?
10 RPA use cases
We develop and implement RPA systems that raise operational efficiency while reducing costs. Our RPA solutions for various industries and use cases enable organizations to be more agile and free up their workforce’s time for more intellectually intensive and creative tasks.
By industry
RPA in bankingRPA in financeRPA in healthcareRPA in automotiveRPA in real estateRPA in insurance
RPA in telecom
RPA in manufacturingRPA in retail
RPA in IT
RPA in education
By function
IT services
We deliver RPA solutions that help to manage isolated IT processes that lack orchestration. Automation enables all the systems to work together as interoperable and integrated toolchains.
- Extended IT skills and resources
- Automated repetitive activities within IT processes
- Inter-application data and process integration
Records & case management
We combine RPA with various advanced technologies such as OCR, computer vision, and custom ML solutions, which take care of data extraction, processing, transferring, and analysis, including automated report generation and calculations.
- Faster task execution
- Minimized human errors
- Streamlined document processing
Finance & accounting
We build custom RPA solutions that help companies automate financial services, including payroll, invoice validation and reconciliation, payments, and claim processing while optimizing cash conversion and streamlining reporting.Â
- Reduced operational costs
- No processing delays
- More accurate reporting
Customer support
Our RPA solutions automate customer request processing, incident management, billing queries, and user administration tasks, including those associated with maintaining digital workplace systems.
- Streamlined query processing
- Lower time to resolution (TTR)
- Better customer experience and employee satisfaction
We help HR departments automate candidate database management, search, and CV screening, speed up employee onboarding, and significantly reduce paperwork.
- Better talent acquisition decision-making
- Faster onboarding
- Optimized employee experience
Manufacturing & warehousing
We apply RPA to optimize the core manufacturing operations for improved speed and quality. Robotic process automation can generate bills of materials (BOMs), streamline supply chain and warehouse management, and order fulfillment.Â
- Increased agility in operations
- Optimized routine and time-consuming processes
- Decreased time-to-market
Sales-related processes
Invoice and sales order processing often comes in high volumes and involves repetitive manual tasks, which can cause errors and delays. RPA facilitates invoicing and sales order processing, minimizing human intervention and giving employees more time for value-added activities.
- Automated data entry into CRM and ERP systems
- Reduced invoice processing expenses
- Streamlined order management
Vendor & procurement management
We apply robotic process automation together with OCR technology to digitize vendor contracts and add them to the contract management system. RPA can expedite auditing and contract review. Moreover, it can automate vendor/supplier search and evaluation, onboard them, and create supplier scorecards.
- Minimized manual intervention
- Enhanced inventory management
- Effective supply chain management
Legal & contracts management
Robotic process automation relieves legal specialists from manual, repetitive tasks such as e-discovery, data ingestion and analysis, and inbound request routing. RPA can search and scan through numerous databases, analyze and process various documents, as well as categorize and log all search results to facilitate audits.
- Mitigated risks and reduced human error rate
- Streamlined contract management
- Reduced document processing time
Security & regulatory compliance
RPA solutions help to facilitate compliance with your industry’s regulatory standards and protocols. Intelligent automation can improve information security and disaster recovery by enabling sensitive data processing and storage, control over your operations, and immediate access to data for compliance checks.
- Defensible audit trails
- Automated KYC and AML procedures
- Secure logs and data backups
Key RPA+AI use cases
Intelligent invoice processing
Enhanced with computer vision, RPA bots can automatically detect incoming invoices, scan them to extract relevant information, and insert it into corporate accounting systems
Insurance claim processing
Intelligent RPA bots can analyze claims and attached files, interpret their content, extract necessary data, and create a new claim record in the insurance system automatically.
CV processing
Enhanced with computer vision models, RPA bots recognize unstructured data from CVs and send required content, like candidates’ personal data or work experience, to the HR software.
IT infrastructure management
We implement RPA bots equipped with machine learning capabilities to monitor a company’s IT infrastructure, detect performance and security issues, and quickly alert employees about system failures.
Customer service & support
RPA solutions with AI capabilities can analyze customer messages to interpret their content and intentions, generate personalized responses, and initiate simple customer support actions.
Compliance reporting
In highly regulated industries, RPA solutions with AI capabilities help streamline compliance reporting by extracting and digitizing data from appointed documents and data sources, verifying its conformity to regulatory rules, and creating reports summarizing companies’ compliance status with relevant standards, laws, and policies.
RPA implementation roadmap
We deliver end-to-end robotic process automation services, from identifying use cases for RPA adoption and analyzing requirements to smooth solution implementation, testing, and post-rollout support.
1
Analysis
- Analyzing business processes
- Designing a long-term automation roadmap
- Сonsidering algorithms for exceptions and errors processing
2
Technical design
- Producing a technical blueprint
- Exceptional cases modeling
- Delivering technical documentation
3
Implementation
- Automation implementation and training
- Test-run on stages environment
4
Acceptance testing
- Test RPA on users’ workflows
- Collecting feedback
- Identifying areas for the solution’s improvement
5
Delivery
- Deployment on the customer’s environment
- Employee training
6
Support & adjustment
- Post-launch hypercare support
- Performance and efficiency monitoring
- RPA update and configuration
RPA platforms we work with
Itransition works with the world’s leading robotic process automation platforms like UiPath and Power Automate, offering to automate a company’s selected workflows using the most suitable solution.
UiPath
We use UiPath, a leading RPA platform, to automate routine business processes in different industries. With a UiPath Silver Business Partner status and a portfolio of enterprise-level RPA solutions, our in-house UiPath-certified specialists can handle automation of simple day-to-day tasks and more complex operations.
- We use UiPath’s features for bot creation, tuning, management, and built-in performance analytics to deliver RPA solutions for different business workflows.
- We’re well-versed in the platform’s AI capabilities like predictive text completion, generative text extraction, and intelligent document processing.
- Using UiPath’s out-of-the-box APIs and custom RPA development, we can also integrate bots with platform-based solutions by SAP, ServiceNow, and Salesforce or bespoke business software.
Power Automate
A Microsoft Solutions Partner, we implement Power Automate bots to streamline business workflows and help save time and money. Part of Microsoft Power Apps suite, Power Automate is an optimal option for companies with a Microsoft business applications ecosystem.
- Leveraging platform’s task and process mining capabilities, we help businesses detect automation opportunities and define ways to optimize the processes with the help of RPA bots.
- We automate workflows using use Power Automate’s templates or building custom actions.
- We apply Power Automate’s solid AI functionality to create NLP-enhanced RPA bots for automating document processing and content generation.
Our RPA Center of Excellence
Since 2017, we have had an internal RPA Center of Excellence (CoE) that delivers best practices and all the required training, support, and resources for our customers. Our experts participating in CoE establish collaboration with the leading RPA service providers and continuously improve their skills in RPA development and implementation. The scope of our CoE activities includes:
- Accumulating RPA expertise
- Training and certifying RPA specialists
- Identifying new opportunities and gathering domain knowledge
- Developing POCs and reusable elements
Insights
RPA in finance: 10 use cases, benefits & challenges
Learn how RPA helps companies streamline their financial operations and increase business efficiency. Explore RPA challenges and get implementation tips.
Insights
RPA in healthcare: use cases, benefits & challenges
Learn how robotic process automation streamlines processes in the healthcare industry and improves care delivery. Explore top RPA vendors, use cases, and costs.
Insights
RPA in real estate: 10 use cases, platforms & best practices
We explore top robotic process automation use cases in real estate, review the best RPA platforms on the market, and examine adoption guidelines and challenges.
Insights
RPA in insurance: 10 use cases & adoption guidelines
Discover RPA’s applications, pay-offs, recommended platforms, best practices, and challenges in the insurance industry.