Custom insurance software development services and solutions

Custom insurance software development services and solutions

Insurance software we deliver

Claim management software

Itransition creates robust claim management solutions that offer flexible engagement models with customers, automate damage estimation, help reduce loss adjustment expenses, and improve settlement accuracy.
We build secure and high-performing solutions that automate underwriting operations, including application processing, task management, and insurance policy management. We equip your underwriting software with AI and data analytics capabilities for automated risk assessment and premium calculations.
Itransition automates the management of insurance policies throughout their lifecycle, from policy data entry, policy issuance, and premium billing to policy renewal and termination. With robust policy management solutions, you can ensure policy accuracy and compliance with regulations.

Quoting software

We develop custom insurance quoting software that automates and ensures the accuracy of premium calculations and can be easily integrated with policy management or accounting solutions.

Agency management software

Itransition creates powerful agency management applications with the capabilities of CRM, sales, and policy management systems, allowing you to track your agents’ performance in real time.

Document management software

We develop easy-to-navigate DMS for insurance companies that allow you to gather policy applications, policyholder agreements, claim forms, and other documents into a single repository and ensure strong protection of your data.
Ensure your customers, agents, and partners get a top-notch experience from cooperating with you by providing them with a modern insurance portal. Itransition builds centralized hubs for insurance documents, self-service capabilities, and streamlined claims, agreement and policy management.

Customer-facing apps

We can develop web or mobile customer-facing applications that provide utmost user experience and streamline insurance application acceptance, claim management and settlement, and policy renewals.
We implement custom and platform-based customer relationship management solutions to give your sales and support agents a full overview of customer data and interactions.
Itransition delivers a custom or platform-based ERP system equipped with a tailored module set, from ordinary task and user management to underwriting, claim, and policy management, to help you increase operational efficiency and drive sustainable business growth.

Data analytics and BI

We can equip your insurance company with a robust analytics solution to streamline actuarial calculations, help underwrite precise premiums, analyze customers’ data to attract new clients and target new audiences, and help tailor insurance offerings and customer experiences to changing needs.

Embrace new business opportunities with custom insurance software solutions

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Client spotlight

Health insurance management platform

10%

Budget saving

Itransition implemented a financial module in the healthcare insurance platform currently used by multiple US public organizations servicing millions of children under the CHIP program.

Salesforce CRM for a US insurance buyout agency

54%

Leads increase

Itransition developed a Salesforce-based CRM system that streamlines client communication, automatic annuity and quote calculations as well as marketing planning. It helped the agency increase client management productivity by nearly 75%.

Claim management software development

£1 million

raised in series A funding

Our team delivered a highly complex microservices-based pay-as-you-use platform for claims and policy management. The software can handle an unlimited number of insurance carriers and process 400+ new quotes and 20+ purchases per minute. 

Insurance web portal and mobile app upgrade

50%

More active users

Insurance web portal and mobile app upgrade

Itransition’s development team equipped an insurance web portal and mobile application with features for automating claim management, invoice generation, and financial reporting.

Health insurance management platform

10%

Budget saving

Itransition implemented a financial module in the healthcare insurance platform currently used by multiple US public organizations servicing millions of children under the CHIP program.

Salesforce CRM for a US insurance buyout agency

54%

Leads increase

Itransition developed a Salesforce-based CRM system that streamlines client communication, automatic annuity and quote calculations as well as marketing planning. It helped the agency increase client management productivity by nearly 75%.

Claim management software development

£1 million

raised in series A funding

Our team delivered a highly complex microservices-based pay-as-you-use platform for claims and policy management. The software can handle an unlimited number of insurance carriers and process 400+ new quotes and 20+ purchases per minute. 

Insurance web portal and mobile app upgrade

50%

More active users

Insurance web portal and mobile app upgrade

Itransition’s development team equipped an insurance web portal and mobile application with features for automating claim management, invoice generation, and financial reporting.

Health insurance management platform

10%

Budget saving

Itransition implemented a financial module in the healthcare insurance platform currently used by multiple US public organizations servicing millions of children under the CHIP program.

Salesforce CRM for a US insurance buyout agency

54%

Leads increase

Itransition developed a Salesforce-based CRM system that streamlines client communication, automatic annuity and quote calculations as well as marketing planning. It helped the agency increase client management productivity by nearly 75%.

Claim management software development

£1 million

raised in series A funding

Our team delivered a highly complex microservices-based pay-as-you-use platform for claims and policy management. The software can handle an unlimited number of insurance carriers and process 400+ new quotes and 20+ purchases per minute. 

Insurance web portal and mobile app upgrade

50%

More active users

Insurance web portal and mobile app upgrade

Itransition’s development team equipped an insurance web portal and mobile application with features for automating claim management, invoice generation, and financial reporting.

Our insurance software services

Our insurance software services

Based on your needs, we define the scope and timelines of your project, decide between custom and platform-based software, choose the optimal tech stack and create a feasible insurance software development strategy for you.

Itransition builds custom insurance software with features and modern UX/UI design tailored to your specific business needs or target audience. We can carry out end-to-end app development and perform business analysis, project planning, coding, testing, and delivering the solution to the target environment.

We will integrate your existing insurance solutions, whether that be claims, agency, or policy management solutions, with CRM, ERP, customer portals, payment software, and third-party solutions, preserving your software’s security and functionality.

Our team can save you the trouble of maintaining legacy insurance systems by refactoring or migrating software code without altering user interfaces and functionality. We can also restructure your digital solution, optimize its performance, and redesign the user interface.

You can free up your IT team’s resources for more acute business tasks by delegating your insurance applications’ maintenance and support to Itransition. We can deliver regular software updates and patches and provide technical support to your insurance agents, underwriters, or brokers.

Integrate advanced technologies into your insurance software

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Emerging technologies in the insurance industry

Itransition can equip your insurance solutions with advanced technology to automate more complicated tasks, increase customer satisfaction, and tap into new revenue streams.

AI/ML

Artificial intelligence, including machine learning capabilities, can help your employees effectively handle large data sets, improve decision-making, assess applicants’ profiles and insurability, validate claims, and detect fraudulent claims. 

ML-powered fraud detection solutions can also automatically distinguish between counterfeit and legitimate claims, increasing the working efficiency of your employees. In addition, artificial intelligence algorithms can be applied to analyze historical data and market trends to predict risks related to underwriting, claims, policy, and compliance management more accurately. 

You can also improve customer service and offload your employees by adopting AI-powered chatbots that instantly respond to customer queries, help with policy inquiries, and guide users through the claims process.

By adopting robotic process automation (RPA) for your insurance business, you can automate manual, repetitive tasks, allowing your employees to focus on more strategic tasks. RPA solutions can accelerate claims processing and increase data accuracy and customer satisfaction by handling large amounts of claims data and eliminating the possibility of human error. You can also help your agents and underwriters stay more satisfied with their jobs by removing excessive manual data entry tasks.

IoT

By partnering with IoT solution providers, you can meet rising customer expectations for personalized usage-based insurance products, like pay-as-you-drive insurance that relies on data from vehicle telematic devices. In addition, you can deliver more personalized services to clients with IoT-powered smart home devices that allow you to accurately calculate insurance premiums and identify insurance events faster.

Blockchain

With its decentralized structure, blockchain can increase transparency in insurance operations. For instance, smart contracts between insurers and the insured automate claims processing, policy issuance, and premium payments when all parties meet all the predefined contract conditions. In addition, blockchain technology keeps an immutable and transparent record of all transactions between parties, allowing you to reduce fraud risk and disputes.

Our insurance software development roadmap

1

Analysis

We assess your business needs and gather the requirements for your future insurance solution.

2

Design

Relying on the collected requirements, we design the solution’s architecture, select integrations, and create UX/UI mock-ups.

3

Planning

We define project milestones, choose an optimal tech stack, select the team, and plan development and testing activities.

4

Development

We follow the Agile principles of software development and develop your solution’s front-end and back-end in iterations.

5

Testing

Our QA engineers perform rigorous functional and non-functional testing to ensure the software is secure, high-performing, and meets established requirements. 

6

Deployment

When the software is ready for deployment, we deploy it into the target cloud or on-premise environment.

7

Post-launch support

We can provide support and maintenance services to keep your insurance solution updated, bug-free, and well-protected.

Insurance software benefits

Increased operational efficiency

Insurance solutions can automate multiple insurance-related processes, from claim and policy management to underwriting, risk management and fraud detection. By eliminating a considerable amount of manual work, you can accelerate data management, reduce the risk of human mistakes, and increase the overall efficiency of your insurance operations.

Improved customer experience

Insurance application development ensures faster application management and claim settlement, as well as a better understanding of your customers’ needs, resulting in a more personalized approach to individual insurance and shortening claims management cycles. All this helps improve agent-client relationships and increase customer satisfaction and retention.

Decreased operational costs

By automating insurance workflows and increasing overall enterprise efficiency, you can reduce loss-adjustment expenses. In addition, data-driven insurance digital solutions allow for more targeted and cost-efficient marketing campaigns.

Stronger compliance and data security

Insurance applications with built-in security and compliance features enable insurtech startups and insurance carriers to automate the control process over meeting industry regulations and prevent data breaches and cyberattacks, saving you from fines or additional fees.

Salesforce professional services and product expertise

Service

Salesforce professional services and product expertise

Hire a certified Salesforce services provider with 10-year expertise in Salesforce CRM and other solutions to carry out seamless adoption and transformation.

SAP Commerce

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SAP Commerce

Itransition provides end-to-end SAP Commerce consulting, implementation, customization and maintenance. Book your consultation.

Atlassian Gold Solution Partner

Service

Atlassian Gold Solution Partner

Get professional assistance from an Atlassian platform partner to set up, deploy & customize Atlassian apps in the cloud or on-premises in line with your needs.

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CRM vs ERP: which one you need?

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