Ecommerce portal development: our services & expertise
Our ecommerce portal solutions
We provide a wide range of ecommerce solutions tailored to the unique needs of businesses across industries, enabling personalized customer experiences and revenue growth.
For B2B traders
We build B2B ecommerce portals to provide all trading participants, including suppliers, manufacturers, vendors, and partners, with a centralized space to negotiate, manage deals, securely run transactions, and check against trade compliance locally or globally.
Case study
100+ real estate
developers joined
Property management portal
We created a real estate sales and analytics portal for a UK-based startup to connect property buyers with real estate developers globally.
For B2C sellers
For B2C sellers
We develop customer-centric ecommerce portals for businesses that want to strengthen their digital presence and deliver seamless customer experiences. Our portal solutions feature intuitive search capabilities and conversion-focused web design, serving as omnichannel digital buying hubs.
Case study
+50%
annual turnover growth
Ecommerce portal for a publishing house
Itransition developed a comprehensive B2C portal for a German publisher, enabling the establishment of a strong online presence and driving business growth.
For marketplaces
We develop digital hubs that host multiple stores and vendors, enhancing their visibility to consumers and driving sales. Our portals help sellers facilitate inventory management, accumulate business data, and personalize their offerings.
Case study
- 30%
of technical debt
Online store web performance optimization
Itransition fixed technical issues and increased system stability and productivity for a large chain of online stores selling 90,000+ products.
For D2C businesses
For D2C businesses
We offer businesses tailored solutions to strengthen their brand presence, streamline direct-to-consumer operations, customize customer journeys, and improve operational efficiency with end-to-end supply chain visibility.
Case study
21%
increase in sales
Online portal for a furniture manufacturer
With a custom solution by Itransition, a kitchen manufacturer streamlined the purchasing process, increased customer engagement with innovative VR tools, and expanded its business into the luxury segment.
Grow your business with a scalable ecommerce portal
Key features of ecommerce portals
Itransition delivers fully functional software products with all the features necessary for the portal’s integrity, efficiency, scalability, and high performance.
Order management
We equip ecommerce portals with tools that allow customers to place one-click orders, manage payments, track deliveries, and easily initiate returns. For portal owners, we enable functionalities to view customer records and transactions, manage loyalty programs, and streamline order processing.
Admin features
Our ecommerce portal solutions feature comprehensive admin functionality, enabling customers to easily register, manage their accounts, update preferences and passwords, and request or cancel services. Meanwhile, portal owners can manage user profiles, review permission levels, analyze portal performance, and configure special offers.
Shopping cart
We deliver high-quality ecommerce portals with shopping carts that support multiple payment gateways, streamlining the checkout process and helping our clients reduce abandonment rates. Our solutions enable item previews, automatic discount and promo code application, and detailed shopping cart analytics to drive conversions and optimize sales strategies.
Marketing automation
We can equip ecommerce portals with marketing automation tools to personalize your offers, promotions, ads, pricing, and customer interactions based on accumulated customer data and analysis of behavioral trends.
Self-service & chatbots
We can enhance your ecommerce solutions with self-service capabilities, allowing portal users to quickly find the required information and resolve issues efficiently without contacting your support team. We can also integrate chatbots into your ecommerce portal to answer questions and guide users to relevant portal sections.
Content management
We can integrate user-friendly content management tools to help you create and organize product and service descriptions, catalogs, and knowledge base materials with no coding required. You can optimize your portal pages for SEO to improve search engine rankings and customize UX design to enhance marketing efforts.
Reporting
Our ecommerce portals generate detailed reports on sales trends, marketing strategies and campaigns, product details, and customer behavior, giving you a holistic view of your ecommerce website performance for better data-driven decisions.
Ecommerce portal integrations we enable
Core integrations
Payment systems
Ecommerce ERP
Ecommerce CRM
Logistics software
Product information
management
Data analytics
Payment systems
We integrate ecommerce portals with multiple payment systems, gateways, and e-wallets. We also make checkout fast, efficient, and transparent, so that customers can choose suitable payment options, understand the tax system, get invoices, and complete the checkout in one click.
We can connect your ecommerce portal with your retail ERP system, providing real-time access to inventory and stock levels, as well as the ability to filter products by various categories and variations. This integration enables you to track inventory levels, receive product organization and display recommendations, and manage financial data directly from an ecommerce portal.
Our team establishes a secure integration between your retail CRM and your ecommerce portal, enabling you to gain valuable insights into customer behavior and identify opportunities for journey personalization. With a holistic customer view, you can monitor sales, marketing, and service KPIs in real time and optimize your CRM activities accordingly.
We can connect your ecommerce portal to your logistics software to provide seamless access to product movement data across the supply chain. With this integration, you can track fleet performance and availability, monitor shipments, deliveries, and returns, gain real-time visibility into warehouse operations, analyze routes, and optimize shipping costs.
Product information management
A PIM integration helps enhance product data consistency and accuracy across all sales channels while reducing operational overhead. With a centralized view of product information from multiple sources, you can ensure accurate product details, boosting customer trust and engagement.
We can connect your ecommerce portal to a data analytics engine to help you measure overall portal performance, track sales, analyze buying patterns, and predict customer behavior. We can also add data visualization tools to simplify patterns, trends, and causality interpretation.
Our ecommerce portals services
We thoroughly analyze your business needs, processes, and goals to develop the best-fitting concept for your future ecommerce portal. Our experts can also help you define the technologies, implementation model, feature set, and necessary integrations that will benefit all your ecommerce workflows.
Development
Itransition is ready to create an ecommerce portal aligned with your brand’s vision and needs.
Custom portal development
Our team creates ecommerce portals from scratch for you to meet the most deliberate business needs and achieve maximum control over your solution. We deliver solutions with tailored feature sets and integrations that offer a unique user experience and the flexibility to evolve with your business requirements.
Platform-based development
We deliver scalable ecommerce solutions built on market-leading technologies to help you reduce time-to-market and initial investment. We take on project management end-to-end, starting with business needs analysis and technology selection, all the way through platform integration and user onboarding.
Migration
Itransition can help you safely transfer your ecommerce portal from a restricting legacy environment to an up-to-date and higher-capacity platform. Our experts will migrate relevant portal data, set up the destination environment, and connect it with your internal corporate systems. Finally, we will test your ecommerce solution to ensure its smooth and error-free operation.
Modernization
When your ecommerce portal no longer meets your needs, we can help evolve it to align with your new business requirements. Our developers can diagnose and resolve underlying issues, re-architect your custom ecommerce solution, and refactor its code for improved performance. Additionally, we can modernize your portal's outdated design and upgrade its feature set while retaining its core functionality.
Build a top-performing ecommerce portal with Itransition
Tech stack
Our website development team employs best-fitting technologies and tools to create compelling, reliable, and secure online platforms that help you achieve your business goals, enhance operational efficiency, and drive value for your customer base and partners.
Four layers of ecommerce portal development
Visible layer
Customer experience
Implemented with the help of a CMS platform:
- WordPress
- Drupal
- Orchard
- Umbraco
- Sitecore
- Headless CMS (Strapi, Directus, Contentful)
- Jamstack (Next.JS, Gatsby)
Selling layer
Customer engagement
Contact form or online quote, implemented with custom development, ecommerce module, or CRM integration:
- Adobe Commerce (Magento)
- SAP Commerce Cloud (ex. Hybris)
- WooCommerce
- CRM integration
Self-service layer
Customer support
Implemented with the help of platform module integration or third-party solutions:
- Zendesk
- Service Now
- Live chat (Drift, Intercom, etc.)
- CRM integration
Feedback and behavior analytics layer
Customer satisfaction and behavior
Implemented with various analytics methods:
- Feedback forms
- Google Analytics
- Social tracking
Benefits of ecommerce portals
Faster sales cycle
Portals make buying easy through self-service tools and accurate customer journey maps.
Higher productivity
Automated processes free up your team’s time for high-value, strategic tasks.
Reduced costs
Ecommerce portals save time, money, and resources by streamlining workflows.
Increased sales
An easy buying process and personalized recommendations increase the chance of a purchase.
Improved brand awareness
Ecommerce portals help establish strong brand awareness among your partners, customers, and leads.
Analytics
Portals allow the accumulation and analysis of customer data for more efficient marketing campaigns and product strategies.
Personalized experiences
Ecommerce portals help address each customer’s needs and offer the most relevant products, services, and experiences.
Flexible selling options
Portals can offer various order placement, discounting, shipment, and payment options for the convenience of every customer and seller.
Reliable knowledge source
An ecommerce portal can be a single source of truth about your products or services.
Self-service capabilities
Users can effectively solve their problems and find necessary information themselves.
Interaction management
Portals provide users with tools to monitor and manage their business interactions.
Better communication
Equipped with messaging tools or a forum, a portal opens vast communication opportunities for your brand’s target audience.
Ecommerce portal best practices we follow
Create an appealing design
We create ecommerce portals with visually appealing and intuitive user interfaces in line with organizations’ business needs to enhance customer journeys, enable personalization, and facilitate seamless shopping experiences.
Offer a mobile experience
We can build mobile-first storefronts, such as mobile apps or PWAs, to directly tap into the mobile commerce market and ensure a smooth and consistent customer journey across various channels.
Ensure data security
Our team tests the portal for security vulnerabilities and lack of compliance and installs suitable protective mechanisms.
Allow for scalability
With future-proof ecommerce portals designed for growth and agility, we help businesses effectively adapt to changes in customer behavior and business strategies.
Give personalized recommendations
We can equip ecommerce portals with retail-specific machine learning and predictive analytics tools to enable personalized recommendations throughout the entire customer journey, providing more tailored buying experiences and increasing customer engagement.
Ecommerce portal best practices
Related services
Retail software development
We build custom solutions and platform-based stores to connect your offline and online channels and ensure a seamless customer experience.
Ecommerce development
Itransition develops bespoke ecommerce platforms and integrated ecommerce infrastructures fit for various business models.
Cloud consulting and migration
Our team helps seamlessly migrate software to a cloud platform and advises on the cloud strategy, infrastructure, and technology.
Cyber security consulting
We offer security assessment, testing, and training services to help create secure IT ecosystems resistant to cyber-attacks.
FAQs about ecommerce portals
What role do portals play in ecommerce?
Ecommerce portals serve as an online hub for manufacturers, vendors, and distributors, and other ecommerce businesses to showcase and sell their products or services. These commerce platforms make the purchasing process easier, faster, and more enjoyable.
What is the cost of ecommerce portal development?
The final ecommerce portal cost can vary depending on the ecommerce development company, software delivery model, innovative technology usage, platform customization, environment configuration, and integrations. You can contact our experts to get a rough estimation for your ecommerce project.
What is the difference between an ecommerce portal and a website?
The major differences between ecommerce portals and ecommerce sites include the following:
Ecommerce website
Ecommerce portal
Used primarily to sell products or services
Used to simplify payment processing and other back-end operations and speed up communication between sellers and buyers, also serving as a customer support tool
Static, read-only content
Dynamic content that users can alter
Authentication is optional
Authentication often required
Owner-centric
User-centric
Personalization for a large audience
Highly personalized content based on group or member settings
Limited interaction and communication options
A wide range of interactive elements
Rarely integrated with other corporate systems
Embedded into the company’s operations
One team of administrators
Several admin roles and multi-level access policy
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