Employee portals development: key features, benefits & guidelines
Employee portals to assist your workforce
Employee portals provide secure access to corporate information, resources, and tools, serving as centralized hubs for task automation, HR and knowledge management, and internal collaboration.Â
With solid experience in web application development services, Itransition assists companies with building user-friendly employee portal solutions to streamline administrative processes, improve internal communication, and drive employee productivity.
of employees expect employers to provide them with a high level of employee self-service options
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of consider enabling employee self-service via a portal important to their company's success
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Want to implement secure employee portal software?
Key features of employee portals
The feature set of each employee portal is determined by the company’s IT environment and the needs of its workforce and HR department. Below are some key functionalities that most companies, regardless of their industry and business needs, commonly enable.
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Administrative features
Employee onboarding: features to facilitate and automate the onboarding process, including online registration and electronic contract signature.
Payroll, leaves, and benefits: a feature to check payslips and request PTOs or other benefits such as insurance coverage.
Employee information: employee directory to upload and manage personal data like photos, phone numbers, and departments.
Document management: features for digital document storage, access, search, and e-signature (contracts, sick leaves, etc.).
Shift management: a planning system to set employees' work schedules and timesheets, share information with the team, and notify of eventual changes.
Event management: integrated tools for event scheduling, room reservation, and participant registration.
Staff empowerment & development
New hires mentoring: a database containing all necessary learning content to guide employees during onboarding.
Performance management: analytical and reporting features, including customizable report templates, to monitor employees’ major KPIs and track their progress.
Corporate training: a virtual meeting calendar and self-service registration feature to facilitate course scheduling and enrollment.
Employee recognition: a section to register employees' certifications and best employees and highlight important professional achievements.
Workflow management: project tracking and planning tools to coordinate staff and harmonize business processes.
Feedback system: an embedded survey tool to collect suggestions, complaints, and other useful insights from the staff.
Knowledge sharing & communication
Employee handbooks: digital documents encompassing all corporate guidelines, policies, and FAQs for easy consultation.
Internal communication: newsletters, notifications, and other tools to inform staff about job offers, events, approval request, and more.
Corporate training resources: employee knowledge base, learning materials, and multimedia galleries for corporate content authoring.
Social features: discussion boards, blogs, instant messaging, and social intranets to promote peer-to-peer discussion in the digital workplace.
Product and service info: a library containing data about the company’s offering to keep sales department up to date.
Helpdesk: a ticketing system integrated into the employee portal to provide staff with the necessary tech support.
Employee portal benefits
Implementing an employee portal offers significant benefits to both your staff and your company. These are the potential opportunities you can expect to seize.
For your workforce
Resource accessibility
Employee self-sufficiency
Support for the HR team
Streamlined onboarding
For your organization
Talent retention
Increased workforce productivity
Optimized corporate expenses
Upscaled decision-making
Build an effective portal solution for your employees with Itransition
Itransition’s employee portal services
Whether you need to build an employee portal from the ground up, integrate it with your corporate systems, or enhance your legacy intranet portal, we’ll make sure to deliver development and consulting services matching your business goals and meeting your expectations.
Employee portal development
Custom employee portal
Itransition can build an employee portal from scratch, delivering a bespoke solution equipped with a personalized set of features and ensuring full product ownership. Our service offer includes the creation of wireframes and prototypes, UX/UI design, back-end development, and end-to-end testing.
Platform-based employee portal
We create platform-based employee portals with intuitive user experiences requiring lower upfront costs and a shorter implementation timeframe. You can opt for a solution built on top of SharePoint, Liferay, Alfresco, or Workplace, leveraging their rich set of HR-related portal features for employee management.
Employee portal consulting
We offer our expertise to assess your business priorities, perform an accurate budgeting and ROI analysis, and select a proper software model (custom or SaaS) along with a suitable feature set. We can also provide post-release user support and employee training to help you implement your new employee portal.
Employee portal integration
Our team integrates your employee portal with other corporate solutions, including HRIS, CRM, project management and ticketing systems, and collaboration tools, using APIs or custom connectors to ensure easy access and information exchange between applications.
Ticketing application
HR management software
Accounting software
Collaboration tools
Qualification management system
Vacation management system
Employee loyalty program
Enterprise LMS
NPS survey tools
Employee portal
Employee portal modernization
Itransition's team can reengineer your existing employee portal to enhance its performance or align it with your new business requirements. This can involve an in-depth user interface redesign, the implementation of additional features, or complete portal re-platforming.
Related services
With multidisciplinary expertise in software development and consulting, Itransition offers a full range of HR-focused solutions to help you build a comprehensive technological ecosystem, enhance staff engagement, and streamline corporate workflows.
HR software
Itransition builds bespoke HR software solutions that help optimize human resources management, including recruitment campaigns planning, shift scheduling, payroll accounting, leave planning, and employee performance evaluation.
Enterprise LMS
We deliver LMS solutions that streamline the design, administration, and delivery of eLearning content and services, ensuring faster onboarding, workforce upskilling, and improved employee retention.
Digital workplace
Itransition configures digital workplace solutions to promote employee cooperation and integrate all your business functions and enterprise systems, such as collaboration tools, content management software, and workplace analytics solutions.
HR data analytics
We create data analytics solutions fuelled by powerful algorithms and equipped with intuitive visualization features to turn your human resources data into valuable insights and forecast HR-related trends or business risks.
Collaboration software
Itransition implements collaboration solutions to support teamwork among geographically distributed professionals and connect your staff and partners through unified communication tools.
Document management
Itransition develops tailored document management systems designed to streamline data access and ensure secure collaboration on documents, with built-in workflow design tools, document editing and versioning features, and scalable storage options.
Best practices for ensuring the security of employee portals
Implementing proper security protocols and designing software solutions in strict compliance with current legislation and major quality standards helps protect your employee portal and your HR data assets from breaches, data leaks, or cyberattacks.
Identity & access management
Equip your portal with IAM features, including role-based access controls, user activity monitoring, and permissions management, to safeguard sensitive personal data, such as applicant reviews, payroll, benefits, contact information, or social security numbers, from unauthorized exposure and updates.
Security info & event management
Set up efficient SIEM tools providing non-stop supervision over user interactions with your platform and identifying malicious intrusions through network log aggregation, real-time analysis of security alerts, and data storage for forensic analysis.
Penetration testing
Perform an in-depth analysis of your portal's security measures and vulnerabilities through different types of penetration tests that simulate a potential cyber attack, including remote access testing, network security testing, and web app security testing.
Regulatory compliance
Compliance is the fundamentals of secure software development. Make sure your employee portal is built in accordance with HR management standards and personal data protection regulations, such as GDPR, HIPAA, FISMA, ISO 30400, and ADA.
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