Predictive analytics in finance:
use cases, platforms & adoption guidelines

Predictive analytics in finance: use cases, platforms & adoption guidelines

November 12, 2024

Key predictive analytics use cases in finance

Stock trading & portfolio management

Brokerages, hedge funds, and other firms use stock trading software and financial analytics platforms featuring predictive capabilities to optimize their trades and portfolio investments. Powered by machine learning decision trees based algorithms and neural networks, these tools can process financial data in real time to predict changes in stock prices and other market trends based on various economic indicators. This enables investment and trading companies to identify the most promising stocks, bonds, and commodities and build more balanced portfolios. Financial firms can also combine algorithmic trading with predictive analytics for smarter trade order automation.

Budgeting & accounting

Predictive analytics systems provide finance teams with capabilities like sales and expense analysis and cash flow forecasting for more accurate financial planning and resource allocation. For instance, these solutions can monitor the cash conversion cycle, internal rate of return by region, and other indicators to provide accountants with detailed reports on the company’s future financial performance and recommend budgeting strategies to achieve specific financial goals.

Marketing & sales personalization

Predictive analytics is changing the way financial organizations and, more specifically, their marketing and sales teams engage with prospects or clients, enabling a hyper-personalized customer experience. This means, for instance, helping monitor customer behavior on social media and other digital channels to identify their needs and interests, segment them accordingly, and target them with tailored financial product offers and recommendations.

Credit scoring

Mortgages, credit cards, and other types of loans always involve some default risk. Predictive analytics solutions can mitigate it by calculating clients’ creditworthiness based on their credit inquiries, available liquidity, disposable income, tax returns, payment history, and other factors and suggesting high-value solvent customers. These tools can also complement individual customer assessments with data on current market conditions and competitor offerings to help banks and mortgage companies estimate an appropriate credit limit and interest rate.

Fraud detection & prevention

Preventing fraud is one of the main goals of artificial intelligence implementation for financial organizations. Indeed, predictive anomaly detection systems powered by machine learning algorithms can spot suspicious trading patterns or transactions to help prevent market manipulation and money laundering. Furthermore, ML-based fraud detection solutions can identify anomalous credit card account behaviors to mitigate the risk of payment fraud.

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Real-life examples of predictive analytics in finance

Pws

A major financial institution partnered with PwC to incorporate a predictive analytics tool into their budget forecasting framework. The solution helped the client forecast the impact of internal or external events on cash flows, from high-level economic trends to individual disbursements. As a result, the client was able to extend the forecast period from 3 to 12 months, free up employee time for value-added activities, and make more accurate budget decisions.

DataVisor

One of the largest banks in the United States implemented a fraud detection engine with predictive capabilities from DataVisor to accurately assess the likelihood of fraud across a range of transactions and other operations, from card purchases to loan applications. After deployment, DataVisor’s solution improved successful interceptions of fraud attempts in online loan applications by 30% and achieved a false-positive rate of just 1.3%.

DataRobot

Carbon, an African digital bank, chose DataRobot’s cloud-based AI platform to automatically assess customers’ credit risk. The ML-based system collects data from first-, second-, and third-party sources to create a credit score, allowing customers with higher scores to access better rates. The solution also estimates default risk for each customer, which is then used to adjust loan terms. Carbon reported that their team would need 25% more members to perform the same tasks manually.

Teradata

A multinational bank adopted Teradata's cloud data analytics platform to foster customer acquisition and engagement. The bank can now identify potential clients with a high level of interest in their services prior to starting an application based on their web page visit durations and other website KPIs. It can also target high-value prospects with personalized messages based on past transactions and interactions across digital channels. As a result, the institution increased the click-through rate of their personalized messages by 50 times.

Best predictive analytics platforms for finance

Tableau

Tableau is a popular BI, analytics, and visualization tool by Salesforce providing self-service data preparation, guided ML model building, and other user-friendly features for seamless analysis. The platform also offers predictive analytics capabilities powered by linear regression algorithms to help forecast multiple financial scenarios, from sales trends to stock market price fluctuations.

Pricing
  • Free trial
  • Multiple plans, price upon request
Tableau

Image title: Tableau’s feature for time series analysis of stock prices
Image source: tableau.com — Advanced Analytics with Tableau

Zoho

Zoho Analytics is a self-service BI and analytics platform powered by forecasting algorithms and natively integrated with the Zoho Finance suite of business apps. The solution enables companies to analyze their financial and accounting data, predict business performance indicators like sales and revenues, and visualize these insights through interactive dashboards.

Pricing
  • 30-day free trial
  • Multiple plans starting at $24/month, billed annually
  • Free basic plan for the on-premises version
Zoho Analytics

Image title: Zoho’s revenue forecast dashboard
Image source: zoho.com — Forecasting

Qlik

Qlik Sense is an augmented analytics platform featuring AI-assisted data preparation, natural language querying, and predictive analytics capabilities. This advanced solution enables decision-makers to generate forecasts and run simulations via what-if scenarios, facilitating financial planning, revenue and profitability management, and expense management.

Pricing
  • Free trial
  • Three plans starting at $825/month
Qlik Sense

Image title: Qlik’s expense forecasting tool
Image source: qlik.com — Financial Analytics

TradingView

TradingView is a financial data analytics and social media platform for traders and investors, available as both a desktop and mobile app. Users can access an extensive set of functions provided by the platform or developed by its community to predict market trends based on metrics like opening and closing prices or trading volumes.

Pricing
  • Free basic plan
  • Five paid plans starting at $12.95/month
  • 30-day free trial for certain plans
TradingView

Image title: TradingView’s market data dashboard
Image source: tradingview.com — Features

Top 5 types of models used in finance

Financial institutions rely on different types of ML and statistical models to make predictions. These can be classified based on the task they perform and how they produce a certain output.

Classification models

Classification models divide data points into two or multiple categories (binary and multiclass classification, respectively) based on their features and can be used to forecast future outcomes. In finance, for example, they can help predict whether a certain company's stock will go up or down.

Time series models

Time series models track a certain variable throughout a specific time period to predict how that variable will be affected in another interval of time. For instance, financial institutions can use time series models to predict how a given metric, such as securities prices or inflation rate, will change over time.

Anomaly detection models

These models identify significant outliers in a data set to predict unexpected events, which makes them popular for fraud detection. For example, if a credit card user purchases a luxury watch in a country where they don’t live, an anomaly detection model will flag the transaction as potentially fraudulent since this behavior deviates from the holder's typical buying patterns.

Clustering models

Clustering models group data points according to their shared features and differences. For instance, they can be a powerful tool for clustering similar customers into segments based on their purchasing or investment patterns and predicting which financial products and services would meet their preferences.

Regression models

These models identify correlations between dependent and independent variables to make predictions based on historical data. For instance, regression analysis can help estimate the returns for stocks based on the market risk premium or the revenues of a business according to the number of salespeople employed.

Benefits of predictive analytics adoption in finance

Increased revenues

Predictive models help financial firms make data-driven trading and investment decisions to maximize profits.

Easier financial planning

Predictive analytics enable companies to forecast cash flows and costs for more accurate budgeting.

Risk mitigation

Predictive analytics-powered capabilities like credit scoring and fraud detection ensure more effective risk management.

Superior customer experience

Organizations can analyze clients’ data to deliver personalized financial services and thus improve customer satisfaction and retention and minimize churn.

Predictive analytics challenges & guidelines

Concerns

Recommendations

Data quality & availability

Like any other data-driven technology, predictive analytics solutions deliver accurate insights and forecasts only when fueled with large high-quality data sets. These may encompass different types of data from multiple systems and external sources.

Like any other data-driven technology, predictive analytics solutions deliver accurate insights and forecasts only when fueled with large high-quality data sets. These may encompass different types of data from multiple systems and external sources.

Integrate heterogeneous data from selected sources (market data providers, credit rating agencies, etc.) via ETL/ELT pipelines and consolidate them into suitable repositories, such as data lakes for cost-effective storage of structured and unstructured data or data warehouses for quick access to cleansed data for analysis. At the same time, connect your predictive analytics solution to other systems and external services directly via APIs to enable seamless data exchange or via middleware architectures like ESB if they use different communication protocols that must be converted. Cloud data integration services can facilitate both tasks.

Model training & performance

ML systems require huge computing resources to process big data sets or streams of real-time financial data for predictive analytics model training. The same applies to the trained model processing real data for financial forecasting. This requires a complex and financially demanding technology infrastructure. Additionally, the model can perform poorly when overtrained on a certain data set (overfitting) and its performance can degrade over time due to progressive changes in input variables (model drift).

ML systems require huge computing resources to process big data sets or streams of real-time financial data for predictive analytics model training. The same applies to the trained model processing real data for financial forecasting. This requires a complex and financially demanding technology infrastructure. Additionally, the model can perform poorly when overtrained on a certain data set (overfitting) and its performance can degrade over time due to progressive changes in input variables (model drift).

Consider using cloud-based ML services like Amazon SageMaker or Azure Machine Learning to get access to scalable computing resources, as well as out-of-the-box algorithms and pre-trained AI models. As for model performance issues, you can mitigate overfitting by splitting model training data into training, validation, and test sets and cross-validate the outputs. At the same time, a common practice to address model drift involves performing multiple post-deployment retraining iterations to fine-tune its output.

Security & compliance

Financial companies operate in a highly regulated market with strict data protection standards and legislation. Furthermore, financial data is sensitive information that can easily become a target for fraudsters and cybercriminals, resulting in breaches and leaks.

Financial companies operate in a highly regulated market with strict data protection standards and legislation. Furthermore, financial data is sensitive information that can easily become a target for fraudsters and cybercriminals, resulting in breaches and leaks.

Use obfuscated data, namely data sets anonymized via data masking techniques, to train your model. Additionally, make sure to design and utilize your predictive analytics solution in full compliance with applicable data management and security regulations, such as GDPR and PCI-DSS. This includes protecting the solution with security measures like data exchange encryption, identity and access management, and multi-factor authentication.

Our predictive analytics services

Our predictive analytics services

Our consultants can guide your organization throughout the predictive analytics software implementation process, assisting with business analysis, data audit, solution conceptualization, project planning and supervision, and user adoption.

We help you implement predictive analytics solutions tailored to your business needs, taking care of architecture design, custom solution development or platform customization, integration, testing, and deployment to the target environment.

Our specialists provide user training to facilitate predictive analytics solution adoption, perform ongoing maintenance to ensure your solution operates seamlessly, and enhance it via functional improvements or other upgrades to align it with emerging business needs and tech trends.

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Navigating volatile markets with predictive analytics

While predictive analytics systems can't see the future, they often highlight the correlations between certain variables or trends. This allows financial institutions and other organizations to better understand how past or current conditions may lead to future events and use these insights to address market uncertainty and refine their financial decisions.

Consider teaming up with an experienced IT partner like Itransition to take full advantage of predictive analytics and other advanced technologies and achieve better business outcomes.

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