Business intelligence services and solutions

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Business intelligence services

Business intelligence (BI) services include designing, developing, and deploying processes and infrastructure for business information analysis and management. Itransition creates scalable BI solutions to help businesses transform raw data into immersive reports and interactive dashboards.

About Itransition

15+ years in business intelligence

25+ years in IT consulting and software engineering

Hands-on experience in creating custom, platform-based, and embedded BI solutions

Built-up expertise in delivering self-service BI solutions on top of Microsoft Power BI, Tableau, and Qlik

Strategic partnerships with Microsoft and AWS

ISO 27001 and ISO 9001-certified to ensure service quality and customer data safety

BI services we offer

Itransition offers a full scope of BI services to help companies across industries enhance decision-making and improve business process efficiency.

Сonsulting

We guide our clients through the end–to-end BI implementation and provide on-demand advisory support, helping them choose a BI implementation approach, design BI solution architecture, select optimal technology, and set up comprehensive data management policies and practices.

Implementation

We bring our hands-on BI expertise to deliver scalable and well-performing custom or platform-based BI solutions tailored to our clients’ business needs, operational challenges, and industry best practices.

Optimization

We audit and upgrade BI solutions with role-specific reports and dashboards, new data sources, complementary data storage, and advanced analytics capabilities to help our customers meet new BI needs and adapt to the evolving market.

Support

We offer post-development support services and basic and advanced support for BI solutions developed by other vendors to help our clients keep their BI solutions running smoothly and efficiently and avoid costly disruptions and downtimes.

Testing

We offer BI testing services as a part of our end-to-end BI implementation services or as a stand-alone service to validate the existing BI solution and ensure our customers make strategic and operational decisions based on timely, accurate, and high-quality data.

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BI platforms we work with

Along with custom business intelligence solutions, we build business analytics solutions on top of leading BI platforms to help our clients accelerate time to value and reduce BI implementation costs.

We build scalable and future-proof BI solutions on top of Power BI to help companies address a variety of BI use cases. Our Power BI services cover business needs analysis, platform integration and customization, migration, continuous post-deployment, and on-demand support.

We help our customers leverage Tableau to quickly access and interpret their data, derive business insights, and foster data-driven decisions across the company. Our Tableau consulting services include advisory support, implementation, migration, and user training.

Our BI implementation roadmap

1

Discovery & conceptualization

Elicitation of business needs and goals, expectations, risks, and concerns

Analytics and technology environment evaluation

Preliminary data source analysis

Analysis of data security and compliance practices

Definition of functional and non-functional requirements

2

Architecture design

Conceptual and logical data modeling

Creation of data integration and quality management policies and rules

ETL/ELT pipeline design

Design of a DWH, data marts, and OLAP cubes

Design of dashboards for different user roles with specific KPI sets

Creation of data security and governance standards and policies

3

Deployment environment & BI tools selection

Choosing the optimal deployment environment (cloud, on-premises, hybrid)

Defining optimal business intelligence tools for each component of the BI solution

4

Implementation project planning

BI solution development and testing scope planning

Project scheduling

Project resource allocation planning

Risk mitigation strategy development

BI implementation project estimation, including TCO and ROI

5

Components development & delivery to staging

Creation of custom data connectors

Implementation of ETL/ELT pipelines and data integration

Implementation of data quality management and data security rules

Development of a data warehouse and data marts

Reports and dashboards creation

6

QA & user training

Functional testing

Performance testing

Usability testing

Compatibility testing

Training sessions and support documentation

7

Deployment to business users

Running the BI solution in production

Monitoring BI solution performance and addressing arising issues

Adding new data sources

Configuring additional dashboards

BI infrastructure services we deliver

Data integration

We utilize various information consolidation methods, including ETL/ELT, change data capture, and data virtualization, to achieve a unified view of corporate data sets regardless of their type and source for efficient data analysis and reporting.

Data quality management

We set up and manage comprehensive data quality management practices and processes to make business decisions relying on accurate, timely, consistent, and complete data.

Data storage

We build and optimize DWH solutions across cloud and on-premises deployment environments and deliver other storage solutions, such as a data lake, a lakehouse, and an operational data store, to centralize business data and simplify the logic for its consumption.

Data analytics

We implement an analytics component that generates descriptive, diagnostic, predictive, and prescriptive insights to effectively solve business problems.

Machine learning

data science

We equip the business analytics solution with big data analytics, data mining, data science, AI and ML capabilities to help companies identify patterns, detect anomalies and major outcome drivers, and make predictions and forecasts.

Visualization

We create immersive, intuitive, and interactive reports and dashboards to make important metrics and actionable insights easy to access, interpret, and act on.

Data governance & security

We set up comprehensive data security practices and work out solid governance standards and policies to ensure BI workflows are well-governed and corporate data is processed, stored, analyzed, and accessed safely.

Mobile BI

We let users access and analyze up-to-date and high-quality business information via mobile devices to increase operational efficiency, enhance customer experience, and improve collaboration between BI users.

Self-service BI

We pack business intelligence solutions with self-service BI capabilities to enable non-technical end users to carry out data management and analytics activities independently. The features include intuitive user interfaces, NLP support, and ML-enabled data management and analysis.

Business intelligence solutions we deliver

By industry

Financial services

Financial KPIs tracking
Financial planning, budgeting, and forecasting
Cost and profitability management
Cash flow management

Performance monitoring and analysis
Customer intelligence
Financial risk management and regulatory compliance

Retail & ecommerce

Product assortment optimization
Evaluation of promotional activities’ effectiveness
Location intelligence
Product price modeling and optimization

Supply chain monitoring and balancing
Sales tracking, analysis, and forecasting
Sales channel performance analytics
Personalized recommendations for up- and cross-selling

Manufacturing

Production analytics
Bottlenecks and shift performance analysis
Inventory control and procurement planning
Supplier performance monitoring and evaluation
Financial management and forecasting

Maintenance intelligence
Demand forecasting
Price optimization
Customer service and warranty management

Healthcare

Caregivers performance monitoring and evaluation
Workload prediction and medical staff scheduling
Patient satisfaction analysis
Personalization and patient needs prediction
Patient risks prediction

Outbreaks prediction
Healthcare insurance fraud detection
Patient demographics analysis
Patient care performance analysis

Education & eLearning

Students’ performance analysis and educational planning
Student intelligence, including course attendance, interests, GPA, teachers’ feedback, etc.
Students’ retention analysis
Teacher intelligence, including academic load, performance, and students’ feedback

Expenses and revenue analytics
Workforce planning and scheduling
Room occupancy and inventory planning
Marketing campaigns effectiveness evaluation

Telecommunications, media & entertainment

Analysis of customer needs, preferences, and demographics
Customer profitability analysis
Calculation of customer lifetime value and average revenue per user
Customer churn prediction
Customer attrition analysis

Personalized customer service and plans
Customer usage patterns analysis
Prediction of peak hours and network issues
Marketing campaign analysis
Analysis of product performance, usage, and revenue

Telecommunications, media, and entertainment

Real estate

Property value analysis
Analysis of variables affecting a property’s long-term profitability
Property sales analysis
Marketing campaign monitoring and evaluation
Property management analysis

Market rent analysis
Monitoring and analysis of brokerage agents’ activities and performance
Risk forecasting
Property price trend analysis

Logistics & transportation

Fleet operations monitoring
Distribution schedules and route planning
Carrier and warehousing service providers’ performance analysis
Vehicle condition analysis
Transport volume analysis
Predictive analytics for vehicle maintenance

Driver behavior analysis
Fuel consumption monitoring and analysis
Delivery delays and failures analysis
Defining optimal delivery time, speed, and transportation mode
Storage capacity planning

Agriculture

Plant and livestock wellness monitoring and evaluation
Soil and yield analysis
Waste identification and analysis
Recalls tracking and analysis
Crop performance analysis
Demand forecasting

Production planning and forecasting
Financial performance monitoring
Farm machinery and equipment performance analysis
Sustainability initiatives impact and performance analysis
Recalled items tracking and analysis
Feed and water consumption monitoring and analysis

Insurance

Insurance KPIs tracking (quota and quote rates, percentage pending, retention rate, average cost per claim, referrals, open claims, etc.)
Customer intelligence
Market trends monitoring and competitor benchmarking for recognizing growth opportunities
Individual product and agency performance assessment

Underwriting and sales processes bottleneck detection
Identification of fraudulent claims and risk management
Financial reporting and regulatory compliance

Professional services

Corporate KPIs tracking and reporting (top customers by revenue, billable vs non-billable hours on projects, top projects budget-wise, etc.)
Projects status, pipeline, and costs analysis
Staff performance, utilization, and turnover analysis
Staff churn monitoring and prediction

Sales planning and forecasting
Resource cost analysis
Sales trends and demand forecasting
Financial planning and project budgeting

Construction

Project data visibility (project type, client’s name, project status, start and end date, etc.)
Project progress tracking (completion percentage, schedule performance index, cost performance index, cost breakdown)
Cost and performance analysis
Budget development optimization
Contractor and subcontractor performance analysis

Labor costs analysis
Tracking and analyzing resource utilization (labor, materials, equipment, and subcontractors)
Identification, analysis, and prediction of construction project risks (delays, cost overruns, supply chain disruptions)
Project planning relying on industry trends (economic conditions, material costs, building patterns)

Automotive

Production analytics
Demand forecasting and production planning
CTC cycle estimation and planning
Supply chain analytics
Quality control (analysis of product defects, warranty claims, and customer complaints)

Devising targeted marketing campaigns and sales strategies
Cost analytics (production costs, raw materials, labor, and overhead costs)
Innovation and new product development
Supplier performance assessment and analysis
Employees performance analysis

Energy

KPIs tracking (average production rate, operating cash flow, production costs, energy production distribution, performance ratio, etc.)
Equipment performance monitoring and analytics
Production cost analysis
Supply chain analytics
Demand forecasting

Sales analytics
Supplier analytics
Workforce analytics
Health, safety, and environment analytics
Risk analytics

By functional area

Enterprise BI

Helping C-suite decision-makers track enterprise-wide KPIs, monitor and analyze business performance, and conduct profitability analysis with intuitive role-based reports and dashboards.

Finance

Introducing BI functionality to assist financial departments with performance tracking and analysis, profitability and cost analysis, financial risks assessment, budgeting, and planning.

Customer BI

Helping customer-facing departments streamline such activities as customer segmentation, customer engagement and satisfaction analysis, customer lifetime value calculation, and customer behavior forecasting.

Marketing and sales

Helping marketing and sales teams identify high-value customers and analyze their engagement, loyalty, buying trends, and behavior to develop personalized offers and promotional campaigns.

Production

Enabling BI capabilities to help production departments track and analyze production cycles, recognize bottlenecks and their root causes, control product quality, and plan manufacturing capacity.

Warehouse and inventory

Implementing BI capabilities into warehouse and inventory management workflows to help companies monitor stock, forecast inventory needs and define optimal stock levels, as well as plan and schedule warehouse operations.

Supply chain

Empowering companies with BI capabilities to achieve end-to-end supply chain visibility, measure supplier performance to negotiate better contract terms, and forecast risks to mitigate supply chain disruptions.

Human resources

Providing HR specialists with BI capabilities to help them track and analyze employee performance, measure employee satisfaction and predict employee turnover, as well as conduct efficient workforce planning and scheduling.

Success stories

50% cut

infrastructure costs

BI platform for a fashion retailer

Itransition developed retail-specific BI software for data collection and analysis that helped the customer better understand online user behavior, apply AI-enabled personalization, and increase the visitors-to-buyers conversion rate by 8%.

70% faster

time-to-market

Cloud BI for a vehicle manufacturer

Itransition transformed the customer’s legacy BI system to help them achieve a 15-20x higher system throughput, 100% predictability and transparency of work processes, and 50% higher productivity.

2x faster

market project delivery

Power BI implementation and training

Itransition developed a Power BI-based analytics solution and conducted employee training for an analytics and research consulting company to automate and improve their data processing and presentation.

BI consulting and engineering for a commercial bank

Detailed

BI implementation strategy and roadmap

BI consulting and engineering for a commercial bank

Itransition developed a detailed BI implementation strategy and prepared improvement recommendations for the customer’s data architecture as well as performed data modeling, redeveloped ETL operations, and conducted a detailed comparison of BI platforms.

Pharmaceutical BI for a US multinational

10x faster

data processing

Pharmaceutical BI for a US multinational

Itransition redeveloped the customer’s BI platform and migrated it to the cloud to help the customer streamline data processing, introduce market-forecasting algorithms, and get valuable insights into employee performance.

BI solution enhancement for InsightSoftware.com

30% reduced

report opening time

BI solution enhancement for InsightSoftware.com

Itransition improved the solution’s stability and report-building performance, implemented history tracking features, and performed integration with SAP to help the customer decrease report memory usage and reduce report opening time by 30%.