Microsoft Dynamics 365 Business Central
consulting & implementation services

Microsoft Dynamics 365 Business Central consulting & implementation services

About Itransition

Microsoft Solutions Partner since 2008

10+ years of experience in implementing robust ERP systems

50+ successful ERP projects

Delivering IT consulting and software development services since 1998

Hands-on expertise in 20+ industries, including manufacturing, retail, logistics, BFSI, and healthcare

Dynamics 365 Business Central capabilities

Financial management

Automate your financial and accounting operations and accelerate financial close, budgeting, and cash flow forecasting while maintaining regulatory compliance.

Multi-site capabilities & globalization support

Track and consolidate financial information across the entire organization to ensure regulatory compliance and consistency among internal entities, relying on a no-code user interface and localization features.

Fixed asset management

Efficiently manage the acquisition, depreciation, and disposal of your fixed assets and automate asset maintenance activities, keeping costs under control.

Sales operations

Optimize your lead-to-cash process by providing your employees with a single tool that automates invoicing, order tracking, as well as marketing campaigns and customer relationship management.

Supply chain management

Balance supply and demand by collecting and analyzing production, inventory, sales, and shipment data in real time while automating demand forecasting and supply planning.

Warehouse management

Automate warehouse order management across multiple locations and establish better control over warehouse operations, increasing their efficiency and reducing storage and labor costs.

Inventory management

Automate your inventory operations and get a 360-degree view of your stock to efficiently manage inventory levels across multiple locations and avoid overstocks or stock-outs.

Project management

Ensure successful project delivery by efficiently planning project tasks as well as keeping costs, resources, and time spent under control.

Service management

Improve customer satisfaction and control over service operations by streamlining service contracts, orders, and price management and efficiently planning and administering service personnel.

Manufacturing control

Optimize your production operations to increase manufacturing throughput, maximize equipment uptime, enhance product quality, and reduce waste while meeting customer demand.

Business intelligence

Get real-time insights into your organization's progress, detect operational bottlenecks early on, and make data-driven decisions that improve business efficiency and boost performance and competitiveness.

Looking for an experienced Dynamics 365 Business Central partner?

Turn to Itransition

Our Dynamics 365 Business Central services

Consulting

We offer expert Dynamics 365 Business Central consulting services to facilitate smooth platform implementation and help you get tangible value as soon as possible. We can also audit your existing Business Central solution and suggest improvements to align it with your evolving needs and optimize TCO. 

  • Business needs analysis and requirements elicitation
  • Business Central functionality mapping
  • License selection and optimization
  • Implementation/optimization planning and support
  • User training and onboarding planning

Implementation

Our team takes on end-to-end Dynamics 365 Business Central implementation, tailoring the solution to your needs and industry specifics. We ensure cost- and resource-efficient Dynamics 365-based ERP implementation due to effective project planning and timely risk mitigation. 

  • Solution conceptualization
  • Business Central module configuration and customization
  • Integration with corporate applications and third-party services
  • Corporate data migration and validation
  • Software testing
  • Deployment and user onboarding

Customization

We extend the out-of-the-box functionality of Dynamics 365 Business Central to fit the unique needs and requirements of your organization.

  • Personalization for specific user roles (custom page layouts, custom reports and dashboards)
  • Business logic customization according to your business processes 
  • Custom functionality development
  • Localization customization according to your tax rules,  language, or local financial regulations

Migration

Our team uses built-in Microsoft migration tools or creates custom scripts to smoothly transition to Dynamics 365 Business Central from Business Central on-premises, Dynamics NAV, Dynamics GP, or any other third-party solutions, including legacy ones.

  • Migration planning
  • Data preparation and mapping
  • Migration testing and execution
  • Post-migration validation

Integration

We use built-in web services or create custom connectors to integrate your Business Central solution with any other software, ensuring seamless data flow between the systems.

  • Setting up native connectors within the Microsoft ecosystem to enable integrations with M365 productivity and collaboration apps, Power Platform applications (Power BI, Dynamics 365 apps, and others), and Azure Services
  • Creating custom connectors for bespoke integration with third-party enterprise software, such as ecommerce platforms, CRM solutions, vendor portals, and others

Support

Our team offers one-time and ongoing support services to help you maintain the proper functioning, performance, and security of your Dynamics 365 Business Central environment, minimizing disruptions to your business processes.

  • Software performance and security monitoring
  • Root-cause analysis and issue resolution
  • User support
  • Regular software updates (for on-prem deployments)
  • Solution upgrade and further customization

Why implement Dynamics 365 Business Central with Itransition

We leverage our extensive expertise accumulated in the internal ERP Center of Excellence to develop tailored solutions based on Business Central to help our customers address their specific needs and drive innovation.

Microsoft partnership

As a certified Microsoft partner, we implement Dynamics 365 Business Central projects of any complexity according to Microsoft’s implementation guidelines and frameworks and always stay up-to-date on Business Central functional updates.

Value-driven customization

With over a decade-long experience in implementing platform-based ERP software and developing custom enterprise solutions, we expertly balance Dynamics 365 Business Central’s out-of-the-box capabilities with custom functionality, driving maximum value and cost-efficiency.

Quality & security focus

We rely on our established security and quality management systems confirmed by ISO 27001 and ISO 9001 certifications to ensure the high quality of our services and the safety of the sensitive data we access during the project.

Flexible collaboration

Depending on your specific business needs, we offer several collaboration options to fit your case: individual experts to join your team and contribute to your project, dedicated teams to work alongside your internal and external specialists, and end-to-end Business Central project outsourcing.

User hypercare

If required, we provide employees who actively use Business Central with our proprietary training materials and offer proactive and reactive user support for as long as you need after Business Central implementation.

Team up with a certified Microsoft partner for Business Central implementation

Get in touch

Our selected ERP success stories

BPM solution implementation

All-in-one

business management solution

BPM solution implementation

We delivered a robust business process management system for a healthcare service provider, implementing functionality for finance, contract management, and HR administration and helping the customer streamline data and operations management.

ERP consulting for a marketing agency

A step-by-step guide

on ERP implementation

ERP consulting for a marketing agency

Our team analyzed the customer’s existing IT environment, identified pain points in current business processes, and suggested several platform options to address customer needs. After our client decided on the platform, our ERP consultants prepared a detailed solution design and a comprehensive roadmap for ERP implementation.

ERP development for a repair service provider

90%

reduction in manual tasks

ERP development for a repair service provider

Our team delivered a customized enterprise resource planning system to replace a customer’s old solution and help them automate inventory, procurement, and order management, as well as quoting and cost management, reducing purchase order approval time twofold.

BPM solution implementation

All-in-one

business management solution

BPM solution implementation

We delivered a robust business process management system for a healthcare service provider, implementing functionality for finance, contract management, and HR administration and helping the customer streamline data and operations management.

ERP consulting for a marketing agency

A step-by-step guide

on ERP implementation

ERP consulting for a marketing agency

Our team analyzed the customer’s existing IT environment, identified pain points in current business processes, and suggested several platform options to address customer needs. After our client decided on the platform, our ERP consultants prepared a detailed solution design and a comprehensive roadmap for ERP implementation.

ERP development for a repair service provider

90%

reduction in manual tasks

ERP development for a repair service provider

Our team delivered a customized enterprise resource planning system to replace a customer’s old solution and help them automate inventory, procurement, and order management, as well as quoting and cost management, reducing purchase order approval time twofold.

BPM solution implementation

All-in-one

business management solution

BPM solution implementation

We delivered a robust business process management system for a healthcare service provider, implementing functionality for finance, contract management, and HR administration and helping the customer streamline data and operations management.

ERP consulting for a marketing agency

A step-by-step guide

on ERP implementation

ERP consulting for a marketing agency

Our team analyzed the customer’s existing IT environment, identified pain points in current business processes, and suggested several platform options to address customer needs. After our client decided on the platform, our ERP consultants prepared a detailed solution design and a comprehensive roadmap for ERP implementation.

ERP development for a repair service provider

90%

reduction in manual tasks

ERP development for a repair service provider

Our team delivered a customized enterprise resource planning system to replace a customer’s old solution and help them automate inventory, procurement, and order management, as well as quoting and cost management, reducing purchase order approval time twofold.

Our customers say

We chose Itransition as our development partner due to their proven technology expertise. We appreciate Itransition’s high-quality input and their commitment to the project. They have always behaved with professionalism and are a valued technology partner.

Dr Ahmad Mosa

Chief Technology Officer, Iotatech

We are highly thankful to Itransition for their excellent work — they were instrumental in delivering a solution that covered all our needs and beyond. The quality of their services and their outstanding professionalism make them an ideal delivery partner. Overall, due to solution implementation performed by Itransition and business processes automation, our sales conversion rates increased by 15%.

Sam Wilson

Solutions Architecture Director, Bruntwood

Steps for implementing Dynamics 365 Business Central

To ensure the successful implementation of Business Central and a smooth transition from your existing systems, we craft a comprehensive, all-encompassing implementation plan tailored to your unique case. Here is the common set of steps we follow:

1

Business needs analysis

We perform a careful analysis of your existing business processes and workflows, identify process inefficiencies and opportunities for optimization to elicit your unique ERP software needs and define project objectives.

2

Solution conceptualization

We map your business requirements to the capabilities of Business Central’s modules to decide on optimal configurations and customizations that will maximize the solution’s value. We also outline the required integrations between Business Central and your existing systems and applications.

3

Planning

Our team creates a detailed plan for the Dynamics 365 Business Central implementation process, including time, resources, and budget, as well as develops a risk mitigation strategy to efficiently manage potential challenges. We also plan data migration activities to ensure smooth data transfer to the new system and outline a user onboarding roadmap to facilitate fast and seamless Business Central adoption.

4

Customization & integration

We configure and customize Dynamics 365 Business Central, develop custom functionality, and integrate the platform with your corporate or third-party systems for smooth data flow across the departments.

5

Data migration

Our team maps your data to the Dynamics 365 Business Central database, accurately transfers corporate information with pre-built or custom connectors to the new solution, and validates the quality of the migrated data.

6

Testing & go-live

We perform thorough functional, integration, performance, usability, and security testing to ensure the solution works as intended and identify and troubleshoot issues before going live. After we make sure the necessary configurations, customizations, and data migration have been completed, we launch the system to the production environment. 

7

User onboarding & training

We provide training materials on the implemented customizations and integrations and educate your employees to use the system confidently and effectively in their daily tasks. With personalized user onboarding, we help you minimize resistance to change and realize the benefits of Business Central as soon as possible.

8

Ongoing support

Upon request, our team offers after-launch support services, monitoring the solution, quickly resolving issues, and upgrading it to ensure your Business Central ERP platform continues to provide value over time.

FAQs

What are the benefits of Dynamics 365 Business Central ERP?

Designed for SMBs, Microsoft Dynamics 365 Business Central offers a wide range of benefits, including but not limited to:

  • Centralized operations management

    Business Central provides businesses with a single tool to manage their core business operations, such as finance, supply chain, inventory, asset, sales and CRM, and manufacturing, eliminating the need to employ standalone business applications for multiple departments.

  • Cloud-based deployment

    Business Central offers a cloud version of the application, providing you with greater scalability to easily adapt to your changing needs without the need for additional investment in infrastructure and maintenance.

  • Security & compliance

    Microsoft supports compliance with various global and local industry-specific regulations and offers robust security features like multi-factor authentication, data encryption, and cyberthreat protection.

  • Built-in AI features

    Business Central supports native integration with Copilot AI Assistant to enable predictive insights, business forecasting, and AI-powered recommendations.

  • Multi-language and multi-currency support

    Dynamics 365 Business Central is available in multiple languages and supports multiple currencies, which makes it easy for international companies to operate across different regions.

Why partner with a certified consultant?

Hiring a certified Business Central consultant and implementation partner helps ensure the success of your Business Central project due to:

  • Reduced risks

    Implementing enterprise resource planning software carries various risks, including data processing complexity, project scope creep, and budget overruns. Certified consultants rely on their vast experience to mitigate those risks and ensure smooth system implementation.

  • Better user adoption

    Certified consultants contribute their expertise to help companies manage change by effectively planning and executing change management activities, as well as developing comprehensive training materials for employees.

  • Industry-specific expertise

    Certified Business Central consultants possess in-depth knowledge of specific industries, which allows them to deliver Business Central solutions tailored to the unique business needs and specifics of your domain.

What are the costs and timelines of implementing Dynamics 365 Business Central?

The pricing and timeframes of Dynamics 365 Business Central implementation depend on factors such as the size of your business, the complexity of business workflows, the number of systems for integration, and the volume of data to migrate. Turn to our experts if you need to get a ballpark estimation of the resources required for implementing Business Central. We can also help you optimize Business Central license costs to make sure you get maximum value at reasonable investments.

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