UiPath vs Power Automate: an all-around comparison & selection tips

The UiPath platform provides capabilities for encrypted user credentials storage, single sign-on authentication, and in-transit data encryption using TLS protocol. UiPath also allows for filtering IP range, which helps organizations with strict security protocols avoid potential data breaches.

Using UiPath’s access rights management capabilities, companies can limit the scope of users accessing bots to avoid misconfiguration and creating potential security threats. 

To help detect potential security threats, UiPath logs all bot creation and running activities and generates detailed audit trails. Also, the platform logs help monitor RPA bots uptime to help users quickly identify security incidents.

Power Automate also offers robust functionality to keep the platform safe, such as a TLS protocol to ensure end-to-end data and API access encryption and multiple user authentication options.

The platform also offers role-based access capabilities, so that companies can configure RPA platform and bot access permissions depending on the users’ job descriptions.

To ensure the security of company data during the screen recording, users can change information to sample data, as well as pause and resume the recording to avoid capturing sensitive information.

The vendor offers several support options to meet companies’ business needs. Within the basic plan, the support team handles only urgent and high-priority tasks and communicates with the client in English. Within advanced options, the multilingual support team responds to urgent tasks in an hour and to low-priority ones - in two business days.

UiPath has a community blog and forum where users share their best practices and hands-on experience with UiPath. In addition, the vendor conducts multiple learning events for the community.

UiPath provides free online courses to help companies educate their IT departments and business users on how to set up automation and build low-code and no-code RPA bots.

Customer support is included in each Power Automate license, with the vendor’s agents responding to critical cases within an hour and helping resolve emerging issues.

Microsoft offers an advanced support plan that includes full-scope RPA advisory services, quicker issue resolution, and priority issue escalation for critical cases. Also, companies can get bundled support deals that cover all the Microsoft products they use.

Power Automate’s training materials are split into three levels—beginner, intermediate, and advanced—to help users and citizen developers with various technical backgrounds master the bots. If users need advice on the platform’s functionality, they can ask questions and discuss them with peers on the community forum.