Hospital management software: key components & adoption benefits
February 13, 2024
- Home
- Industries
- Healthcare
- Hospital management software
by Sergey Ivanov,
Head of Healthcare Center of Excellence
Hospital management software (HMS) streamlines healthcare organizations’ clinical and administrative workflows by centralizing data, coordinating and automating clinical, business, patient, and facility management, and serving as a cross-department platform for decision-making and collaboration.
With vast experience in healthcare software development, we create custom cloud-based and on-premise HIPAA-compliant hospital management systems with modules specifically selected and tuned to fit the requirements of our healthcare industry clients.
Hospital management market state
the expected hospital management software market CAGR from 2023 - 2033
ResearchAndMarkets.com
in funding was issued to finance the development of сlinical decision support software in 2021
Statista
Need specialized software to streamline hospital operations?
Types of hospital management systems we deliver
We can develop and implement various types of HMS systems that provide healthcare organizations with visibility and control over core clinical processes and streamline routine administrative and medical tasks.
Operational & tactical systems
We build software systems for data management across the hospital capable of processing patient, laboratory, pharmacy, and equipment information, as well as assisting with facility operation and evidence-based decision-making.
Patient relations management systems
Itransition creates web and mobile solutions that facilitate real-time and asynchronous interactions with patients, enables patient self-management, and allows healthcare providers to enhance patient experience, boost loyalty, and improve outcomes.
Profile-based systems
We develop secure EHR/EMR, CRM, LIMS, and other systems to collect and store complete patient information, allowing healthcare providers to streamline care coordination based on 360-degree profiles.
Task-based systems
Itransition can deliver HMS, HRM, and practice management software that will help to properly distribute the workload for designated hospital staff and then assist them with performing their day-to-day tasks and responsibilities faster and error-free.
Billing & claims processing systems
We build financial management systems that help streamline invoicing and insurance collection, manage patient revenue cycles, and keep track of the cash flow, as well as flawlessly integrate with e-payment, claims management, and insurance providers’ platforms.
Hospital management system components
Depending on your clinical needs, we can shape your hospital management system with modules for efficient workflow management.
Electronic health records
Our developers can embed HIPAA-compliant EHR and EMR modules into HMS to help healthcare service providers efficiently manage electronic medical records and access them across all of the organization’s facilities.
- Cloud-based and on-premise patient records storage
- Bedside medical charts
- Personalized treatment plans
- Automated data transfer during referrals
Healthcare CRM
We offer customizable CRM solutions for healthcare providers to help deliver personalized care and improve the effectiveness of marketing and sales campaigns with centralized access to complete patient data.
- Acquisition and storage of customer details
- Lead management
- Communication history logging
- Marketing and sales campaign management
Appointment scheduling
We develop user-friendly solutions that coordinate patients’ appointments and doctor schedules and enable swift and conflict-free medical appointment management.
- Automated specialist availability tracking
- Self-service appointment management
- Appointment reminders
- Patient registration forms
Inventory management
We build custom hospital inventory management software that helps healthcare providers seamlessly handle inventory and procurement at medical facilities.
- Medical supplies availability monitoring
- PAR level management
- Restocking forecast
- Asset tracking with IoMT (RFID tags, sensors)
Laboratory management
Our team can help you digitize and coordinate your hospital lab workflows and improve testing quality control.
- Test sample data capture and update
- Patient information integration
- Test ordering
- Medical imaging, radiology, and lab test results storage
Pharmacy management
This hospital management software module can assist medical staff with in-hospital pharmacy administration and centralization of electronic prescriptions to simplify medication reconciliation and prevent medication errors.
- Automated dispensation workflows
- E-prescription verification
- Stock management
- Drug demand forecasting
Ward management
We deliver systems that keep track of bed availability and patient flow and help hospitals efficiently allocate and manage beds, minimizing the waiting time for patients and improving care coordination.
- Ward rooms categorization
- Real-time bed availability dashboards
- Bed status change notifications
- Patient assignment to wards and beds
Medical staff management
We design tools for healthcare facilities that cover a range of human resources and practice management tasks, from recruitment and attendance tracking to performance and payroll management, and help properly manage and allocate workforce.
- Shifts scheduling
- Payroll management
- Performance assessment
- Personalized training and career development plans
Financial management
Itransition develops a financial module to monitor your institution’s income and expenses, as well as manage tax payments, medical billing, and insurance claims, in order to assist the finance team with routine budget and payroll management, as well as financial strategy creation and making service pricing decisions.
- Accounting and taxation
- Revenue cycle management
- Hospital contract management
- Insurance services integration
Our HMS services
Consulting
Our consultants determine the project’s requirements, help to select the type and feature set of the future hospital management system that will fit your organization’s workflows, and draw up an efficient HMS implementation plan based on your needs, the existing IT ecosystem, and budget.
Implementation
Our experts can build a proprietary HMS from the ground up, starting with technical requirements’ elaboration and UX/UI design and proceeding with software development, QA, and deployment. We can also implement a ready-made HMS, as well as a custom one, into your hospital infrastructure and perform necessary configurations.
Integration & data migration
We enhance the interoperability of all of your healthcare solutions by properly integrating them. Our team can perform data migration from a legacy hospital management software solution to a new one to ensure patient record safety and correctness.
Legacy system modernization
We can revamp your legacy software by optimizing and extending the system with supplementary modules or completely reengineering your HMS to make it more secure, reliable, and compliant with the current regulations.
Post-deployment support
Our experts help healthcare industry companies keep their software effective, reliable, and secure by providing L1-L3 support services, on-demand performance monitoring, and upgrades.
Need a healthcare software implementation done fast?
Our HMS success cases
Valuable HMS integrations
We enhance the interoperability and amplify the benefits of your healthcare solutions by smoothly integrating them with each other.
Hospital management software
Our experts develop and integrate complementary iOS, Android, and cross-platform mobile apps for clinicians to enable secure access to crucial hospital information anywhere, anytime.
We integrate telemedicine platforms and IoMT devices with HMS to aid medical professionals with the timely provision of comprehensive remote medical consultations and care by managing administrative tasks and supplying valuable clinical information.
We integrate user-friendly patient engagement and hospital management solutions to facilitate education and counseling, collect patient feedback, and enable real-time messaging between a healthcare organization’s personnel and patients.
We connect analytics and reporting healthcare systems with HMS to gather data on various medical practice aspects and provide a complete overview of the facility’s performance through visually compelling graphs and dashboards.
HMS benefits
Automation
HMS digitizes paper-based and manual hospital workflows, improving data processing efficiency and minimizing human errors.
Cost-efficiency
By optimizing operational workflows and providing visibility into inventory, HMS enhances overall hospital performance, resource management, and cost allocation.
Improved patient care
HMS ensures patient data accuracy and completeness, allowing physicians to deliver more personalized treatment and preventive care based on patient data trends.
Regulatory compliance
A sophisticated HMS operates in line with data security and privacy guidelines so that hospitals can protect patient data and qualify for Meaningful Use requirements.
HMS implementation challenges
Implementing a hospital management system with multiple components can be a lengthy and complex task. Our team, however, uses its broad industry experience to help our clients foresee and overcome all the possible challenges.
Some healthcare providers worry that HMS systems can be a gateway for cybercriminals to access patients’ medical histories and hospital administrative records.
Some healthcare providers worry that HMS systems can be a gateway for cybercriminals to access patients’ medical histories and hospital administrative records.
To ensure the confidentiality, integrity, and exchange security of patient health information, we build clinic management systems in full compliance with HIPAA, HL7, FHIR, and other relevant industry standards. We also conduct rigorous functional, compatibility, and security testing throughout the software development process.
Changing healthcare workflows can cause resistance from the hospital’s personnel, who fear that new software will increase their daily workloads.
Changing healthcare workflows can cause resistance from the hospital’s personnel, who fear that new software will increase their daily workloads.
Our experts can implement a new HMS in phases to allow medical professionals to adapt to the changes gradually while encouraging them to provide feedback and collaborate closely with the development team. We also recommend our clients to provide comprehensive training on the new system to increase the adoption among the staff.
Healthcare organizations are often reluctant to adopt HMS due to its significant initial cost and potential hidden expenses.
Healthcare organizations are often reluctant to adopt HMS due to its significant initial cost and potential hidden expenses.
Our healthcare software consultants can conduct a comprehensive cost-benefit analysis to assess the potential return on investment of a particular HMS solution. We can also offer various HMS development options that help save costs, including open-source modules or phased software implementation.
Looking for a reliable HMS implementation provider?
FAQ
What is the difference between a hospital management system (HMS) & a hospital information system (HIS)?
HMS encompasses all software solutions for hospital operations management, including HIS – the patient care information management software, clinical decision support systems (CDSS), and order entry systems.
Is there a difference between a hospital management system (HMS) & outpatient management software (OPD)?
HMS is a broader term that can include inpatient and outpatient care management modules depending on a particular hospital’s specialty.
What is the best hospital management software?
The highest-rated HMS software on Capterra includes Sign In Scheduling, eHospital Systems, and TheWorxHub, while G2 places AxisCare, Raintree, and Rectangle Health systems at the top of their HMS list. For organizations with highly specialized workflows, custom solutions based on the Microsoft Cloud for Healthcare platform or developed entirely from scratch can be the best option, as they cover even the most unique requirements.
How can we automate hospital workflows in addition to installing HMS?
You can opt for robotic process automation technologies and implement smart RPA bots that can help healthcare providers streamline clinical workflows and administrative tasks, as well as improve patient experience through reduced wait time and more personalized service.
Insights
EHR usability: overview, challenges, and solutions
Electronic health record systems have long been associated with poor usability. We explore design solutions to solve healthcare EHR usability issues.
Insights
RPA in healthcare: use cases, benefits & challenges
Learn how robotic process automation streamlines processes in the healthcare industry and improves care delivery. Explore top RPA vendors, use cases, and costs.
Insights
Pharmacy automation: top 5 solutions & smart technologies to adopt
Learn how pharmacy automation can improve your healthcare business processes and how to seamlessly implement it into your workflows.
Case study
A remote patient monitoring and mobile telehealth suite
Learn how Itransition developed a remote patient monitoring and telehealth platform for sexual assault victims for a US research center.
Case study
Custom database development for a healthcare charity
Learn how Itransition’s custom database development provided healthcare professionals with accurate data on defibrillators within their areas.
Case study
Telemedicine-ready EHR
Development and testing of a Telemedicine-enabled EHR, integrated with innovative voice recognition, smartpen and clinical text analysis features.
Case study
BPM automation for UK care homes
Learn how Itransition delivered a cloud-based healthcare business process management system for a UK care homes operator, driving 2x cost reduction.
Case study
Pharmaceutical data analytics suite for a US multinational
Read about Itransition’s 10+ years long cooperation with a US-based multinational to create their flagship pharmaceutical data analytics products.